I’m Jamie, a product designer that ships high quality products using both design and strategy.

I’m Jamie,
a product designer that ships high quality products using both design and strategy.

Brands i’ve worked with:

1Password: Product design director

Security and convenience for
the modern world

Leading 1Password's product design team to deliver rich and coherent experiences that users love resulting in a £7 billion dollar valuation.

My Experience

My Experience

Some of the brands that I’ve had the pleasure of working with

Brands that I’ve had the pleasure of working with

Peer reviews

What they say
about me...

Over the years I've enjoyed working with some incredible designers, marketers, engineers, and all-around good humans. I've been lucky enough to learn from many of them and also celebrate them individually through coaching and mentorship.

  • Head of Design: Starling Bank

    Adam Weekes

    Jamie led our design team for two years. During his time he managed to shepherd our designers and developers to deliver high-quality work. He was able to get the best of lead designers like me, and junior designers by offering reassurance, freedom, and confidence. I always felt he pushed me to do more but without micromanaging as some do.

  • Behavioural Psychologist: Bhvr Consulting

    Paul Davies

    Inquisitive, creative and trusted. Jamie is all this and also a really good guy to just hang out with and eat pizza. We've partnered on many projects for BBC, BA, and GSK, yet, it was our time working for financial clients where we really got to know each other. We managed to lead product teams through behavioural design and turn boring money into something a little bit brilliant.

  • Experience Design Manager: PWC

    Matt Jackson

    Jamie and I have worked together on a range of projects from those that are straightforward, to those that prove challenging. Whatever the circumstances, I'm always impressed by Jamie's knowledge and ability to lead from the front and get his hands dirty. I always enjoy working with Jamie and wouldn't hesitate to recommend him to anyone.

  • Head of Marketing: Cognassit

    Elliot King

    Jamie is one of the most innovative and thought-provoking product design experts I've ever had the pleasure to work with. Committed to user-centricity and behavioural design, he's passionate about creating inspiring products that deliver delightful experiences. I would highly recommend Jamie to any agency/SaaS/enterprise organisation looking to level up their product design.

  • Product Design Director: Vercel

    Glenn Hitchcock

    Jamie's diligence and positivity make him such an insightful force for any creative project.

    Dude rocks!

  • UI Designer: Igloo Energy

    Mary Hyde

    Innovative, creative and a great role model. Jamie took me under his wing and mentored me at a time where his guidance was impactful to my future as a designer. It was a real pleasure to have worked alongside him, and to have been lead by a designer who is passionate and encouraged creativity and design thinking to challenge our ideas!

  • Head of Design: Starling Bank

    Adam Weekes

    Jamie led our design team for two years. During his time he managed to shepherd our designers and developers to deliver high-quality work. He was able to get the best of lead designers like me, and junior designers by offering reassurance, freedom, and confidence. I always felt he pushed me to do more but without micromanaging as some do.

  • Behavioural Psychologist: Bhvr Consulting

    Paul Davies

    Inquisitive, creative and trusted. Jamie is all this and also a really good guy to just hang out with and eat pizza. We've partnered on many projects for BBC, BA, and GSK, yet, it was our time working for financial clients where we really got to know each other. We managed to lead product teams through behavioural design and turn boring money into something a little bit brilliant.

  • Experience Design Manager: PWC

    Matt Jackson

    Jamie and I have worked together on a range of projects from those that are straightforward, to those that prove challenging. Whatever the circumstances, I'm always impressed by Jamie's knowledge and ability to lead from the front and get his hands dirty. I always enjoy working with Jamie and wouldn't hesitate to recommend him to anyone.

  • Head of Marketing: Cognassit

    Elliot King

    Jamie is one of the most innovative and thought-provoking product design experts I've ever had the pleasure to work with. Committed to user-centricity and behavioural design, he's passionate about creating inspiring products that deliver delightful experiences. I would highly recommend Jamie to any agency/SaaS/enterprise organisation looking to level up their product design.

  • Product Design Director: Vercel

    Glenn Hitchcock

    Jamie's diligence and positivity make him such an insightful force for any creative project.

    Dude rocks!

  • UI Designer: Igloo Energy

    Mary Hyde

    Innovative, creative and a great role model. Jamie took me under his wing and mentored me at a time where his guidance was impactful to my future as a designer. It was a real pleasure to have worked alongside him, and to have been lead by a designer who is passionate and encouraged creativity and design thinking to challenge our ideas!

Peer reviews

What they say about me...

Over the years I've enjoyed working with some incredible designers, marketers, engineers, and all-around good humans. I've been lucky enough to learn from many of them and also celebrate them individually through coaching and mentorship.

  • Head of Design: Starling Bank

    Adam Weekes

    Jamie led our design team for two years. During his time he managed to shepherd our designers and developers to deliver high-quality work. He was able to get the best of lead designers like me, and junior designers by offering reassurance, freedom, and confidence. I always felt he pushed me to do more but without micromanaging as some do.

  • Behavioural Psychologist: Bhvr Consulting

    Paul Davies

    Inquisitive, creative and trusted. Jamie is all this and also a really good guy to just hang out with and eat pizza. We've partnered on many projects for BBC, BA, and GSK, yet, it was our time working for financial clients where we really got to know each other. We managed to lead product teams through behavioural design and turn boring money into something a little bit brilliant.

  • Experience Design Manager: PWC

    Matt Jackson

    Jamie and I have worked together on a range of projects from those that are straightforward, to those that prove challenging. Whatever the circumstances, I'm always impressed by Jamie's knowledge and ability to lead from the front and get his hands dirty. I always enjoy working with Jamie and wouldn't hesitate to recommend him to anyone.

  • Head of Marketing: Cognassit

    Elliot King

    Jamie is one of the most innovative and thought-provoking product design experts I've ever had the pleasure to work with. Committed to user-centricity and behavioural design, he's passionate about creating inspiring products that deliver delightful experiences. I would highly recommend Jamie to any agency/SaaS/enterprise organisation looking to level up their product design.

  • Product Design Director: Vercel

    Glenn Hitchcock

    Jamie's diligence and positivity make him such an insightful force for any creative project.

    Dude rocks!

  • UI Designer: Igloo Energy

    Mary Hyde

    Innovative, creative and a great role model. Jamie took me under his wing and mentored me at a time where his guidance was impactful to my future as a designer. It was a real pleasure to have worked alongside him, and to have been lead by a designer who is passionate and encouraged creativity and design thinking to challenge our ideas!

  • Head of Design: Starling Bank

    Adam Weekes

    Jamie led our design team for two years. During his time he managed to shepherd our designers and developers to deliver high-quality work. He was able to get the best of lead designers like me, and junior designers by offering reassurance, freedom, and confidence. I always felt he pushed me to do more but without micromanaging as some do.

  • Behavioural Psychologist: Bhvr Consulting

    Paul Davies

    Inquisitive, creative and trusted. Jamie is all this and also a really good guy to just hang out with and eat pizza. We've partnered on many projects for BBC, BA, and GSK, yet, it was our time working for financial clients where we really got to know each other. We managed to lead product teams through behavioural design and turn boring money into something a little bit brilliant.

  • Experience Design Manager: PWC

    Matt Jackson

    Jamie and I have worked together on a range of projects from those that are straightforward, to those that prove challenging. Whatever the circumstances, I'm always impressed by Jamie's knowledge and ability to lead from the front and get his hands dirty. I always enjoy working with Jamie and wouldn't hesitate to recommend him to anyone.

  • Head of Marketing: Cognassit

    Elliot King

    Jamie is one of the most innovative and thought-provoking product design experts I've ever had the pleasure to work with. Committed to user-centricity and behavioural design, he's passionate about creating inspiring products that deliver delightful experiences. I would highly recommend Jamie to any agency/SaaS/enterprise organisation looking to level up their product design.

  • Product Design Director: Vercel

    Glenn Hitchcock

    Jamie's diligence and positivity make him such an insightful force for any creative project.

    Dude rocks!

  • UI Designer: Igloo Energy

    Mary Hyde

    Innovative, creative and a great role model. Jamie took me under his wing and mentored me at a time where his guidance was impactful to my future as a designer. It was a real pleasure to have worked alongside him, and to have been lead by a designer who is passionate and encouraged creativity and design thinking to challenge our ideas!

At a glance

Product designer, leader, and coach

With over 15 years of experience building award-winning products and leading design teams at scale, I specialize in creating design cultures that thrive on customer understanding, innovation, collaboration, and strategic foresight.

I’m currently building something new and also advising founders on how to build delightful product experiences.

I've been helping ambitious product leaders to navigate the complex world of innovation, design, and transformation. Pushing them to think beyond the boring to deliver thoughtful experiences that delight customers and drive business growth.

Straight forward advice across three verticals:

Understand

Behaviour design

I help leaders focus on behavioural insight to understand people on a deeper level. Leveraging patterns in human behaviour to motivate and get customers engaged.

Improve

Design operations

As companies mature, I define workflows, hiring processes, team alignment, and flexible frameworks for people and services to prosper throughout the organisation.

Enhance

Product strategy

Customer centricity should stay at the heart of a product strategy. This can be done by preventing the ‘business as usual’ mindset from hijacking the transition from human needs to expected business goals.

Cadabra

Life shouldn't be just a series of checkboxes

With Cadabra the focus is on you achieving your longterm goals, not getting lost in daily tasks.

End to end expertise

Quality design execution

High calibre design taste grounded in customer insight and evidence for experiences that delight.

Product driven growth

From zero to one, and one to many. Leading through experience and executing on dynamic business needs.

Self driven skills and certifications:

IBM

Enterprise Design Thinking

AJ & Smart

Design Sprint Facilitation

A

J

S

Meta

Swift Programming

  • Methodologies

    Decoding design and helping teams to excel

    I lead large design teams in creating user-centric apps and services. My approach goes beyond aesthetics and user experience; it's about building a design business that champions innovation, collaboration, and strategic foresight.

  • Methodologies

    Helping product leaders drive customer satisfaction

    Teams commonly grapple with fast-paced market demands and complex project scopes. As companies grow, these challenges amplify, often leading to fragmented efforts and siloed operations.

  • Methodologies

    Helping tech orgs build scalable design patterns

    There can often be a disconnect between modern engineering and design teams. While engineering teams focus on technical feasibility and implementation, design teams prioritize customer journeys and delight.

  • Methodologies

    Decoding design and helping teams to excel

    I lead large design teams in creating user-centric apps and services. My approach goes beyond aesthetics and user experience; it's about building a design business that champions innovation, collaboration, and strategic foresight.

  • Methodologies

    Helping product leaders drive customer satisfaction

    Teams commonly grapple with fast-paced market demands and complex project scopes. As companies grow, these challenges amplify, often leading to fragmented efforts and siloed operations.

  • Methodologies

    Helping tech orgs build scalable design patterns

    There can often be a disconnect between modern engineering and design teams. While engineering teams focus on technical feasibility and implementation, design teams prioritize customer journeys and delight.

Thanks for visiting 👋

Having a driving passion for solving problems you'll often find me posting concepts and product ideas all around the internet. Currently, I'm working on two stealth products to enable designers to navigate the messy middle of product design and for leaders to get effective on-demand guidance and coaching. While those are still under wraps you can check out Decoding Design, my Substack, for more thoughts and insights into the world of product design.

Thanks for visiting 👋

Having a driving passion for solving problems you'll often find me posting concepts and product ideas all around the internet. Currently, I'm working on two stealth products to enable designers to navigate the messy middle of product design and for leaders to get effective on-demand guidance and coaching. While those are still under wraps you can check out Decoding Design, my Substack, for more thoughts and insights into the world of product design.